Customer Support Executive   

Speshally Empowering Abilities 

 Hiring Opportunities for Persons with Disabilities

 Disability preference : Locomotive Disabilities, 
Low vision, Hard of hearing Those who can speak over the phone.

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 Send your resume to sabas@speshally.com

Job Title: Customer Support Executive   

Employment Type: Permanent  

Location : Marathahalli Bangalore 

Job Overview:  
We are seeking enthusiastic and customer-oriented individuals to join our Voice Process team. In this role, you will interact with customers over the phone to provide support, resolve issues, and ensure a high-quality customer experience.

Key Responsibilities:  
- Handle inbound and outbound calls to provide customer assistance and resolve queries  
- Communicate effectively in English and one South Indian language (Telugu, Tamil, Konkani, or Malayalam)  
- Ensure customer satisfaction through professional, efficient, and friendly service  
- Maintain accurate and timely records of all customer interactions  

Requirements:  
- Minimum qualification: 12th pass and above  
- Ability to speak English and at least one South Indian language (Telugu,  Tamil, Konkani, or Malayalam)  
- Freshers welcome; no prior tech or engineering background needed  
- Strong communication and active listening skills  
- Basic computer knowledge is preferred  
- Ability to work in a dynamic environment and adapt to changes  

Shift Details:  
- 24/7 Shift -Rotational
- 6 days working with 1 day rotational off  

Interview Process: 
1. HR Round  
2. Versant Test  
3. Operations Round